Frequently Asked Questions

Yes. កីឡដ្ឋាន operates under a Curacao eGaming licence (Licence No. 1668/JAZ) and is regularly audited by eCOGRA for game fairness and financial integrity. All customer funds are held in segregated accounts, so they are protected even if the company faces insolvency.

The smallest amount you can add to your account is $5 (or the equivalent in your local currency). Deposits can be made via Visa, Mastercard, Skrill, Neteller, ecoPayz, and Bitcoin with no extra fees.

New players receive a 100% match bonus up to $200 on their first deposit. The bonus must be wagered 35 times (bonus amount only) within 7 days before any winnings can be withdrawn. If the wagering is not completed in time, the bonus and any resulting winnings are forfeited.

If a match is postponed for more than 24 hours, all bets on that match are void and the stake is returned to your account. For matches cancelled or abandoned after the start, bets on the final outcome are settled according to official competition rules (e.g., if the match is rescheduled and completed within the tournament window, bets stand; otherwise they are void).

Verification involves uploading a clear copy of a government‑issued ID (passport, driver’s licence) and a recent utility bill or bank statement showing your address. The process is a one‑time KYC (Know‑Your‑Customer) check required by our licence to prevent fraud, money laundering, and to ensure you are of legal gambling age.

The minimum withdrawal is $10, and the maximum you can withdraw per day is $5,000 (higher limits are available upon request after additional verification). E‑wallet withdrawals usually arrive within 24 hours, while credit/debit card and bank transfer withdrawals take 3–5 business days.